Shipping Policy

Processing & shipping time

In-stock orders received by 12:00 p.m. AEDT Monday-Friday will usually ship the same day. Orders will usually ship the next business day if received after 1:00 p.m. AEDT on Saturday or Sunday, or on public holidays.

Items in your order may ship at different times, depending on availability. Usually, orders will be delivered within 5-7 business days.

Laifen will make every effort to process orders within the stated time frame. Estimated delivery dates are not guaranteed. Laifen is not liable for shipping delays caused by severe weather or unforeseen events.

To ensure the security of purchases, Laifen may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to the distribution center and inventory availability.

You are able to change the shipping information before the parcel is shipped out by contacting us immediately.

Order Status

If you provided your email address during checkout, you’ll receive a shipping confirmation email once your order ships. This email will include your shipment’s tracking number, allowing you to track your order on the shipping carrier’s website directly.